FREQUENTLY ANSWERED QUESTIONS

How long have you been a wedding photographer?

We have been in business for 7 years, and we have documented over 200 weddings. As a lead photographer & studio owner, I am doing this full time, and I am extremely experienced.

What’s the difference between Studio Standard Editing & Custom Beauty Editing?

Studio standard editing includes color, contrast, exposure, clarity, vibrance and other adjustments that produce photos to have the uniform style. This will ensure that your photos won’t have strange skin tones or some photos are darker than others. While beauty editing is an advanced technique that most studios don’t provide because of the tedious process. It’s a custom photoshop enhancement that includes smoothen skins, removing acne, whiten teeth, slight body slimming, thicken hair, minimize/remove under eyes bags, etc…This process takes a lot of time, and we’re proud to say we do provide some as a complimentary to limited Collections. Custom edits are also available at $10-15 per image.

Do you do destination wedding?

Yes, we do. We love destination weddings. If your wedding happened to be at a location such as Europe, Cancun, Hawaii, or Florida, we may be able to waive the travel fees. In general, travel fees include airfares, lodging, and car rental.

Do you charge travel fee?

If your wedding venues are within 50 miles drive radius from Los Angeles, there is no travel fee. Beyond 50 miles from LA, our rate is $5 per additional mile of driving. If it’s over 3 hours of driving, we will have to fly and it’s considered as a destination wedding.

Where are you based out of?

I am based in Southern California – West Hills to be exact.

What’s your photography style?

With a background training in graphic design and commercial/fashion photography, I pride myself in creating unique, creative, and editorial images that are rooted deeply with wedding photojournalism. I constantly strive to think outside of the box and be creative with using lights, compositions, perspectives, and post-production techniques to create unique imagery that cater to your personalities and styles. Our photos will always be crisp, vibrant, natural, and not overly photoshopped.

What are your office hours?

Office hours are from 10 am – 7 pm, Monday – Friday and some Sundays. But we do book appointments past 7 pm on weekdays as some of our clients can’t meet during office hours due to work schedule.

Where can we can meet?

Since we have prints and albums available for viewing, most consultations will be taken place at our home office.

Can you put a soft hold on our date?

All dates are available on a first come, first-served basis. We only reserve/secure your date when both a contract and a retainer have been submitted.

Have you shot at our venue?

If it’s in Southern California, it’s most likely that we have photographed there. We have covered many weddings at different venues throughout California and other states. There’s no venue that is too hard for us to cover.  We have done many destination weddings in which we haven’t even met the clients or seen the venues prior to the big day. We are the masters of lights. We can shoot under any lighting conditions or environments. No matter what venue it is, we will produce the same quality photos with consistent sharpness, clarity, and vibrancy as you have seen in our work.

We are ready to book, how do we reserve the date?

Thank you so much for choosing us. We would be honored to be your wedding photographers. To reserve your date, we would need a retainer fee of 25% of the total Collection amount and a signed online-contract.

We already love your work and ready to book, do we still need to meet?

Yes and no. Some of our clients don’t live close by, so we recommend that we all at least facetime, skype, or chat over the phone. If you live in Southern California, we recommend that potential clients should meet in person with us. This way, you can get to know your wedding photographer, who will be spending the entire day with you. Further, you can view our wedding albums in person so you know exactly what you are getting. Photos don’t do our wedding albums justice.

Do you have liability insurance?

Yes, we do. Many venues require the photographers to have Liability Insurance. Our insurance covers up to $1 million in each occurrence and $2 million in general aggregate.

What type of cameras & equipments do you use?

We use professional grade, full frame DSLRs – Nikon D5, D4S, Canon 5D Mk III and various professional lenses, flashes, and strobes. We always have backup equipment on every single event.

How soon can we expect to see the photos?

For each wedding, it takes about 2-2.5 weeks for us to process and edit all photos. With 3-5 weddings per month, our turnaround time is 2-2.5 months after the wedding date. Quality takes time, and we process and edit all photos with care so that all photos would have the same quality of photos you have seen on our website. All photo proofs will have our studio standard editing and custom beauty edits are available as specified in each Collection.

How many photos will be delivered?

For a 2-hour engagement session, around 150-200 photos will be delivered. For a wedding coverage of 8-10 hours, 800-1000 photos will be delivered. It equals to around 80-100 photos per hour. These numbers may be more or less depending on the flow of the day and the number of events or activities needing to be captured.

Do we own the rights to the photos?

No, all photographers own the rights to the photos. All our Collections include Printing Right Release, which allows clients to print and share photos for personal and non-commercial usage only.

Do we get the RAW images?

Not all photographers that I know provide RAW images. They are the uncompressed, digital negatives that come directly from the cameras. These are extremely large files. Once the RAW images are processed and exported to jpeg images, for easy reading & viewing, they will be deleted to make room for other weddings’ files. Only full resolution, high quality, jpeg photos will be provided.

We are camera-shy people. Will that be an issue?

Absolutely not. Many of our couples have never done a professional photoshoot and are very camera-shy. Not to worry, we have worked with hundreds of couples; and when it comes to posing and giving directions, we are the Pros. We believe that all of our clients are beautiful, and it’s our job to bring out and capture the beauty in each person.

What is your work attire?

We dress professionally in black pants and black or white long-sleeve shirts or polos.

How many members are in your team?

In general, we have 3 members in our team – myself, second photographer, and a lighting assistant. We add more members to help us if there are additional services such as Guest Photos with thank you cards or Photobooth.

 

 

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